Customer Experience Associate (PT Remote - NYC)

Remote · Brooklyn, New York, United States · Customer Experience

Description

Splendid Spoon is looking for part time Customer Experience Associates to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader Splendid Spoon team.

Successful candidates will believe customer care is at the forefront of any great brand. We value enthusiastic self-starters are looking for an ambitious team member who has a passion for health, loves helping others, and is excited to support Splendid Spoon's continued growth.


Responsibilities:


What our customers say about us (unprompted customer feedback):
"Customer support can make or break a company; especially in the early stages of a start up! Splendid Spoon customer service is always top notch. I'd rank it as one of the best, if not the absolute best, I've ever encountered. Responsive, Efficient, Consistent, Effective! Thank you Spoon Crew!"

Requirements

Benefits



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